Effective Date: 2024

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At Service Masters Security, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

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By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our website or services.

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1. Information We Collect

We may collect personal and non-personal information from you in various ways, including:

• Personal Information: When you voluntarily provide it to us, such as your name, email address, phone number, and other contact details when you fill out a form, register for services, or communicate with us.

• Non-Personal Information: Automatically collected data when you access our website, such as your IP address, browser type, device information, and usage data (e.g., pages viewed, links clicked).

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2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing and managing our services, including scheduling security services and customer support.

• Communicating with you about your account, transactions, or responding to inquiries.

• Sending you promotional materials, newsletters, or other communications about our services if you have opted to receive such messages.

• Improving our website and services, analyzing usage patterns, and enhancing the user experience.

• Complying with legal obligations and resolving disputes.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party vendors or contractors that perform services on our behalf, such as payment processing, data analysis, or IT services, provided that they comply with our privacy and security standards.

• Legal Authorities: If required by law, in response to valid requests from public authorities, or to protect the rights, property, or safety of Service Masters Security, our clients, or others.

• Business Transfers: If we undergo a merger, acquisition, or other business transaction, your information may be transferred as part of the deal.

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4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your activity on our website. Cookies help us personalize your experience, improve website functionality, and analyze site traffic.

You can control or disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

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5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.

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6. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request that we update or correct inaccurate information.

• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.

• Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those communications or by contacting us directly.

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7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website and update the effective date. Your continued use of our website and services after any such changes constitutes your acceptance of the revised policy.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Service Masters Security
Phone: 1-844-755-0544
Email: admin@servicemasterssecurity.com